Cobb landscape with fossil light

Coronavirus (COVID-19) latest

This page provides the latest updates on what we are doing as a town council to help tackle the spread of the virus and support the community during this challenging time. We are also pulling together updates from other community groups and services.

As of 31 December 2020, Dorset as been placed in tier 3 - very high alert. 

Guidance and advice

The government's message is to Wash your hands - cover your face - make space

This means you must:

  • keep washing your hands regularly
  • wear a face covering in enclosed spaces
  • stay at least 2 metres apart, or 1 metre with a face covering or other precaution

If you or anyone in your household has symptoms, get a test and stay at home.

The coronavirus situation is fast-moving and there is an increasing amount of misinformation online. We would advise following official guidance issued by trusted sources:

Council services

The town council offices are now closed and staff are working from home. You can continue to access our services online or contact us by phone or email.

Council meetings have been suspended until further notice but virtual Full Council and Planning Committee meetings are taking place. The agendas for these meetings can be found here. In between meetings, key decisions will still be made by officers in consultation with members and these will be properly recorded and published.

The following council services and facilities are open:

  • All town car parks
  • Public toilets on Marine Parade and at Anning Road playing field
  • All Dorset Council's public toilets
  • Cart Road beach huts can be hired out but with some restrictions in place 
  • The mini golf, putting green and table tennis in Lister Gardens
  • Anning Road and Henry's Way play parks
  • Charmouth Road skatepark
  • Chalet and caravan park
  • Performance and market areas at the Marine Parade Shelters
  • The beaches
  • The town bus (number 71)
  • Allotments

The following services and facilities remain affected by the tier 3 restrictions:

  • The council office is closed and staff are working from home
  • Weddings are now allowed to take place at the Guildhall, restricted to 15 people
  • For burials taking place at Lyme Regis Cemetery, the number of mourners who can attend a burial is limited to 30 and the cemetery chapel is open but with very limited numbers able to go inside

Community support 

There are various community groups which are helping to support residents. To help you find the right group for your needs, here’s a description of each and how you can contact them.

Lyme Regis Community Support

The group has been set up to provide support to the elderly, vulnerable, self-isolating and others in need. A bank of more than 100 volunteers are covering every street in Lyme Regis. The volunteers can help with:

  • Food shopping
  • Collecting prescriptions
  • Social support, such as a friendly phone call
  • Information about other services, such as the food bank and other helplines

Anyone who might need help should have received a postcard through their door from their street volunteer. If you haven’t received one, if you are unsure about what to do, or you have a friend or relative in Lyme Regis who needs support, you can either visit the Facebook page or contact lead ordinator Cheryl Reynolds – 01297 443814 or 07796 074849, 

LymeForward Foodbank at The Hub

The food bank team supports members of our community who cannot afford food and/or are experiencing problems in accessing benefits. They work with a number of referral agencies to help people in crisis to access food vouchers and the right services to sort out affordability issues. Trained volunteers offer a warm welcome, guidance and help along with a food bag that will tide people over while they seek further support.

The Hub is open from 10am until 12pm every Wednesday and is set up to provide support and food safely as the coronavirus pandemic unfolds. If people are unable to visit the food Bank because of self-isolation and/or for other reasons please call the food bank team on 01297 441224 or 07955 772314 and leave a message, or email

Times are getting tough for people, particularly with the instability brought on by the coronavirus pandemic. Food bank donations are very much needed and can be left at the Co-op in Lyme, Uplyme Stores, and Morgans in Charmouth. If businesses are able to donate and need items to be collected, please contact the food bank team. Donations can also be handed in at The Hub every Monday and Tuesday morning. Financial donations are always gratefully received; please contact the numbers above for further details.

If you can afford to buy food but are unable to go shopping, or arrange a home delivery, Lyme Regis Community Support Group can help (contact details above).

There are more than 20 foodbanks operating in Dorset - the full list is available here

NHS Shielded Patients

If you are one of those who has recently received a letter from the NHS because you are at high risk of serious illness if you catch coronavirus, there are various ways you can access support if you do not have family and friends who can help.

In addition to the Lyme Regis Community Support Group and Lyme Regis Foodbank, there is also a dedicated helpline which you can call or an email address to request delivery of essential supplies, including a free weekly government food parcel if you cannot afford food. You can register with the national website or telephone number as outlined in the NHS letter, or call the Dorset Council helpline on 01305 221022 (lines open every day, 8am to 8pm), or email

Help and Care

Help and Care is a Dorset-based organisation which provides a free, confidential helpline for anyone who is feeling unsure of where to go for help and information. They are offering ‘wellness checks’ for people who are vulnerable or isolated.

The organisation can help direct you to relevant supporting bodies if you need help with the following issues:

  • Relationships and Domestic Abuse
  • Parenting
  • Coping with crying babies
  • Mental Health
  • Keep safe advice for the elderly and vulnerable
  • Debt
  • Loneliness
  • Depression
  • Low Mood
  • Anxiety
  • Relationship issues
  • Bereavement
  • Clinical issues

Call the helpline on 0303 3030153 (answer phone messages will be answered within 24 hours), or fill in an online form.  

Citizens’ Advice Bureau

The Citizens’ Advice Bureau (CAB) provides free, independent and confidential on money, legal, consumer and other problems.

The CAB has a dedicated webpage about issues related to coronavirus, including paying bills, work-related matters, childcare concerns and travelling abroad.

The Bridport and District CAB is the local service and they can be contacted on 03442 451291 or email

Dorset Police

There is lots of help available, but it’s important everyone stays safe, whether you are providing or receiving help.

You can receive the latest information about crime, crime prevention advice and information about what’s happening generally in the local area, including any coronavirus related issues, by signing up to Dorset Police’s free community message system, Dorset Alert. For more information and to register, visit

Dorset Police also has a dedicated coronavirus section on its website. It includes updates from the Chief Constable, links to relevant public heath websites, updates on the impact to the services offered by Dorset Police, and frequently asked questions.

Age UK

Age UK North, South and West Dorset are providing support for older people relating to loneliness and isolation, they can help access items such as food, cash or medication, and can provide support in the home which is a direct consequence of self-isolation.

To request help, email or call 01305 269444.