Lyme Regis Town Council
Emergency Planning Procedure
Introduction ...………………………………………………………………………......................3
Who does what in Dorset …………………………………………………………………………4
The role of the town council ………………………………………………………………………7
Town council emergency contacts ……………………………………………………………....9
Organisations that can assist in emergencies ………………………………………………...12
Care and residential homes in Lyme Regis …………………………………………………...14
Locations that could be used as places of safety …………………………………………….15
Grit bin and defibrillator locations ...…………………………………………………………….16
Introduction
This procedure takes a practical approach towards what the town council can realistically do in the event of an emergency.
It starts off by giving a pen portrait of who does what in the county, along with their contact details. This is followed by details of how the town council will organise itself and the resources it has at its disposal in the event of an emergency.
It goes on to identify contact details for the relevant council employees, the voluntary organisations who may be able to assist in the event of an emergency, and the care and residential homes in the town.
John Wright
Town Clerk
September 2024
Next Review: September 2025
Who does what in Dorset?
The Strategic Co-ordinating Group
This consists of the county’s police, fire and rescue, health and ambulance services, along with the Coastguard, Environment Agency, and the chief executives of the county council.
The Strategic Co-ordinating Group, also known as ‘Gold Command’, is chaired by a senior police officer, normally an Assistant Chief Constable.
As indicated by its name, this group co-ordinates a strategic approach across services. The group is called together in the event of a significant emergency.
The Tactical Co-ordinating Group
Representation is as above. The Tactical Co-ordinating Group is also known as ‘Silver Command’. This group implements the decisions made by the Strategic Co-ordinating Group.
Dorset Council (DC)
Dorset Council’s advice is to call 01305 221000 and follow directional instructions, this line is managed 24/7.
In the event of an emergency, Dorset Council will endeavour to provide the latest information on the front page of the dorsetforyou website.
Dorset Council is responsible for highways, they have a Vulnerable People Plan, and will transport evacuees to rest and reception centres. The principal rest and reception centre for Lyme Regis is Woodmead Halls, 01297 443942. The purpose of the rest and reception centre is to provide a venue for people to be directed to, and from where other organisations will provide help and support. They are responsible for flooding, except for coastal and main river flooding, which is the responsibility of the Environment Agency.
Dorset Council also has a supply of sandbags at the Charminster depot in Dorchester (01305 221020).
National Highways
The National Highways (Highways England changed its name to National Highways in August 2021) is responsible for motorways and major trunk roads. The A35 and the A303 are designated major trunk roads. The National Highways can be contacted on 0300 123 5000 and info@nationalhighways.co.uk The latest up-to-date information is available on their website: https://nationalhighways.co.uk
The Environment Agency
The Environment Agency is responsible for coastal flooding and main rivers. There are two national contact numbers: Floodline, 0345 988 1188 and the Incident Hotline, 0800 807060. The regional team is based at Blandford, 01258 483326.
The regional team’s advice is that if there is an emergency or up-to-date information is required, we should dial a national contact number and ask to be put through to the Blandford flood warning duty officer.
The town council is registered with the Environment Agency for coastal and river flood alerts.
South West Water
South West Water can be contacted on 0344 346 2020.
The Emergency Services
The police, fire and rescue, and ambulance services can be contacted on 999. The Maritime Coastguard Agency and the Royal National Lifeboat Institution can also be contacted on 999. In a non-emergency the police can be contacted on 101.
The Maritime Coastguard Agency (MCA)
The MCA has highly trained Maritime Rescue Coordination Centre personnel who are ready to respond to emergency calls on a 24-hour, 365-days-a-year basis for the UK coast and surrounding waters. Their primary aim is to reduce incidents through prevention activity, education and improved regulations while maintaining effective enforcement. Their main emergency response is Search and Rescue, Counter Pollution & Response, Receiver of Wreck. They can be contacted on 999.
The Royal National Lifeboat Institution (RNLI)
The RNLI is a charity that saves lives at sea. They provide, on call, a 24-hour, 365-days-a-year lifeboat search and rescue service and a seasonal lifeguard service. The RNLI also has a Flood Rescue Team available on a 24-hour, 365-days-a-year basis ready to deploy to flooding events in the UK, Ireland and abroad to perform search and rescue. They can be contacted on 999.
National Grid
National Grid is the electricity distribution network operator for the Midlands, South Wales and the South West. They can be called in the event of a power cut and are available 24 hours-a-day, 365 days-a-year. They have special arrangements in place for vulnerable people and customers who depend on electricity. In the event of an emergency they can be contacted on 0800 365900.
Southern Gas Networks (SGN)
Southern Gas Networks (SGN) provide a safe and secure supply of gas to 5.8 million customers and are the second largest gas distributors in the UK. In the event of a suspected gas leak call 0800 111 999. They are available 24 hours-a-day, 365 days-a-year.
Other useful numbers
Other useful numbers can be found on the Lyme Regis Town Council website under Community/Useful Information/Useful Contacts.
The role of the town council
In the event of an emergency, the town council will suspend the normal duties of its employees and direct them to assist its residents and other agencies working in the town. In doing so, the town council will pay proper regard to the health and safety of its employees.
The town council’s first point of contact in an emergency is the town clerk. Other secondary points of contact, in order, are the deputy town clerk, the operations manager and the support services manager.
If an emergency event occurs, the town clerk or deputy town clerk should work with a lead councillor, normally the Mayor or chairman of the Strategy and Finance Committee or, in their absence, one of their deputies. Their contact details, along with those of other employees are attached. Further details are as follows:
- The town clerk/deputy town clerk/operations manager/support services manager should consider advice from the lead councillor but retain responsibility for operational decision-making.
- The town clerk, or in his absence the deputy town clerk/operations manager/ support services manager, should take whatever measures are necessary to protect public health and council property.
- As soon as an emergency has been contained or resolved, the member and the town clerk or deputy town clerk/operations manager/support services manager should decide what information needs to be communicated to whom and when this should be done. This includes an assessment of whether a press release should be issued.
- If any actions taken subsequently need to be stood-down, e.g., the removal of a cordon, the town clerk/deputy town clerk/operations manager/support services manager must propose how this should be done.
- The town clerk/deputy town clerk/operations manager/support services manager must complete a report on the emergency. This report must detail any further actions required and must be reported to the next appropriate council meeting.
- A log of key events and actions will be maintained for the duration of the emergency.
In the event of an emergency, the town council will aim to keep its office open or/and communicate with each other electronically.
- provide information and assistance to the public.
- update its website.
- liaise with other statutory and voluntary agencies working in the town
- co-ordinate the activities of its employees.
Employees will be directed to such duties that are appropriate. Typically, these could include establishing that vulnerable residents are safe and secure, escorting residents to rest and recovery centres, clearing snow, gritting, deploying sandbags, clearing blocked areas and assisting other organisations who are responding to the emergency.
The resources of the town council are limited. However, they could be of assistance as a first response or to deal with isolated incidents.
To this effect, the town council has available:
- 50 x 20 kg salt bags at the works store and 850kg of loose salt at the works store. Keys are held by the external works’ team and at the town council’s office
- a towable gritter located in the works store and a hand gritter located at the cemetery mortuary. Keys are held by the external works’ team and at the town council’s office
- 100 loose sandbags and 50 made-up sandbags at the works store. 25 made up sandbags by the storm drain at Ware Cliff/Bowling Green. Keys are held by the external works’ team and in the town council’s office
- 72 hydrosnakes are located at the East Store. Keys are held by the external works’ team and in the town council’s office
Town council emergency contacts
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Name: John Wright
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Title: Town Clerk
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24hr telephone contact:
(m) 07912 387886 (w) 01297 445175 (h) 01308 427874
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Email: john.wright@lymeregistowncouncil.gov.uk
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Address: Guildhall Cottage, Church Street, Lyme Regis, Dorset, DT7 3BS
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Name: Mark Green
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Title: Deputy Town Clerk
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24hr telephone contact:
(m) 07843 378995 (w) 01297 445175
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Email: mark.green@lymeregistowncouncil.gov.uk
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Address: Guildhall Cottage, Church Street, Lyme Regis, Dorset, DT7 3BS
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Name: Adrian Turner
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Title: Operations Manager
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24hr telephone contact:
(m) 07756 964349 (w) 01297 445175
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Email: adrian.turner@lymeregistowncouncil.gov.uk
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Address: Guildhall Cottage, Church Street, Lyme Regis, Dorset, DT7 3BS
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Name: Adrianne Mullins
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Title: Support Services Manager
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24hr telephone contact:
(m) 07565 192874 (w) 01297 445175
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Email: adrianne.mullins@lymeregistowncouncil.gov.uk
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Address: Guildhall Cottage, Church Street, Lyme Regis, Dorset, DT7 3BS
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Outside staff
Peter Williams 07912 387888 Operations supervisor
Mark Bujniewicz 07864 087038 Lengthsman
Alan Legg 07935 834100 Gardener
Jamie Grant 07557 515615 Gardener
Stuart Christie 07368 598085 Gardener
Steve Turner 07851 222134 Gardener
Kai Sparks 07784 622557 Gardener
Simon Allman 07989 561230 Gardener
Steve Hossack 07912 387889 Maintenance operative
Alan Jefferies 07912 387883 Enforcement officer
Jenni West 07421 731580 Enforcement officer
Darren Cheney 07779 247239 Cleansing operative
Matt Johnson 07754 425438 Seafront attendant
Amenities’ Hut 07584 176133
Organisations that can assist in emergencies
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Skill/Resource
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Contact details
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Location
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When available
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St. John Ambulance
(Dorset)
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01370 0104 950
07699 76844 (out of hours)
07659 126927
(call-back)
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John House
Bridport Road
Dorchester
Dorset
DT1 2NH
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24hrs support
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RNLI
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0300 300 9990
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West Quay Road
Poole
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24hrs support
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Bridport Community Hospital
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01308 422371
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Hospital Lane Bridport Dorset
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Minor Injuries Unit opening times
November - March 09.00-18.00 7 days a week
Bank Holidays
09.00am – 18.00pm
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Lyme Regis Medical Centre
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01297 560872
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Uplyme Road
Lyme Regis
Dorset
DT7 3LS
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Monday – Friday 08.00am – 18.30pm Saturday 09.00am – 12.00pm
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Lyme Regis Harbour Master
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01297 442137
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The Cobb Lyme Regis
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Mon – Fri 8.00am – 18.00pm Weekend 7.00am – 7.00pm
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British Red Cross
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0344 871 1111
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Bradbury House, Apple Lane, Sowton, Exeter EX2 7HA
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24hrs support
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Food Bank Lyme Regis
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lymeforward@gmail.com
lymeregisfoodbank.co.uk
07955 772314
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Lyme Forward, Office 2, Unit 5, Lyme Regis Business Park Uplyme Rd DT7 3LS
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Wednesdays 10am-12pm
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Seaside Store
Lyme Regis Development Trust
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01297 255002
community@lrdt.co.uk
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The Hub,
Church Street
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Tuesdays 10am – 1pm
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Community Support Group
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Cheryl Reynolds
07796 074849
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24hrs support
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Care and Residential Homes in Lyme Regis
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Organisation
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Address
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Phone number
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Fairfield House Residential Care Home
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Charmouth Road
Lyme Regis
Dorset
DT7 3HH
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01297 443513
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Shire House Care Home
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Sidmouth Road
Lyme Regis
Dorset
DT7 3ES
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01297 442483
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Lyme Regis Nursing Home
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14 Pound Road
Lyme Regis
Dorset
DT7 3HX
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01297 442322
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Pinhay House Residential Care Home
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Lyme Regis
Dorset
DT7 3RQ
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01297 445626
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Building
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Location
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Potential use in an emergency
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Contact details of key holder
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Woodmead Halls*
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Hill Road
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Rest and reception centre
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01297 443942
07856 630975
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Baptist Church
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Silver Street
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01297 442302
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St Michael’s Primary School
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King’s Way
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01297 442623
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**The Woodroffe School
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Uplyme Road
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01297 442232
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St Michael’s Parish Church
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Church Street
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01297 442033
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The Hub
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Church Street
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01297 445021
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Marine Theatre
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Church Street
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01297 442394
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Masonic Hall
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Broad Street
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01297 442746
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* Woodmead Halls is designated as a rest and reception centre by DC
** Ideally outside of school hours
Grit bin locations

Defibrillator locations
